Description: Tracking is a fundamental action in project and relationship management, involving monitoring or evaluating progress towards specific goals. This process allows teams and organizations to identify deviations, measure performance, and make necessary adjustments to ensure success. Tracking can encompass various metrics, from meeting deadlines and budgets to the quality of work performed. Additionally, it is a key tool for effective communication among team members and stakeholders, as it provides updated information on the status. In a business environment, tracking is not limited to projects but also applies to customer relationships, where satisfaction and expectation fulfillment are evaluated. In the digital age, tracking has been enhanced by technological tools that enable real-time monitoring, facilitating informed decision-making and continuous improvement.
