Description: A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving its key business objectives. KPIs are essential tools for performance management and evaluation, as they allow organizations to quantify their success in various areas. These indicators can vary depending on the industry and specific goals of the company and can encompass financial, operational, quality, and customer satisfaction aspects. The selection of appropriate KPIs is crucial, as they must be relevant, measurable, and aligned with the overall strategy of the organization. A good KPI not only provides information about current performance but also helps identify areas for improvement and make informed decisions. In the context of technology, KPIs can be used to assess the effectiveness of processes such as software development, project management, service quality, and cybersecurity, among others. By establishing and monitoring these indicators, companies can optimize their operations and achieve their goals more effectively.
