Description: A non-returnable item is a product that, once purchased, cannot be returned to the seller by the buyer. This policy commonly applies to certain types of merchandise, such as personal hygiene products, underwear, perishable food, and customized items. The reason behind this restriction is often the nature of the product, which may compromise the health or safety of the consumer if returned. Additionally, non-returnable items help merchants reduce the risk of economic losses associated with fraudulent returns or misuse of products. In e-commerce, this policy is especially relevant, as purchases are made remotely and consumers cannot physically inspect products before buying. Therefore, it is crucial for sellers to clearly inform customers about the non-return policy at the time of purchase to avoid misunderstandings and potential conflicts. The implementation of this policy can also influence the consumer’s buying decision, as some may feel insecure about purchasing products they cannot return. In summary, non-returnable items are an important category in e-commerce that requires clear and effective communication between sellers and buyers to ensure a satisfactory shopping experience.