Description: A payment dispute refers to a disagreement between a payer and a payee regarding a payment that has been made or is expected to be made. This type of conflict can arise for various reasons, such as a lack of clarity in the terms of the agreement, discrepancies in the amount to be paid, or dissatisfaction with the product or service received. Payment disputes are common in commercial transactions, both in physical and digital environments, and can involve individuals, businesses, or institutions. Resolving these disputes may require the intervention of third parties, such as mediators or arbitrators, and is often conducted through payment platforms that offer mechanisms for conflict management. The importance of adequately addressing payment disputes lies in the need to maintain healthy business relationships and trust between the parties involved. Additionally, effective management of these disputes can prevent the escalation of conflicts and minimize the financial impact on both parties.