Description: A Quality Improvement Plan is a strategic approach designed to enhance the quality of products or services within an organization. This plan is based on identifying areas for improvement, implementing effective practices, and continuously evaluating results. In the context of agile methodologies, it aims to foster collaboration and adaptability, allowing for quick adjustments based on customer feedback. In general project management, the plan focuses on ensuring that deliverables meet established quality standards, minimizing errors and optimizing processes. Meanwhile, in process automation, tools and technologies are implemented to execute repetitive tasks with greater precision and efficiency, contributing to overall quality improvement. Together, a Quality Improvement Plan not only seeks to meet customer expectations but also to exceed their needs, generating a positive impact on customer satisfaction and organizational competitiveness.
