Description: Quality Risk Management is a comprehensive process that focuses on identifying, evaluating, and controlling risks that may affect the quality of a product or service. This approach is essential to ensure that outcomes meet established standards and customer expectations. Risk management involves a systematic analysis of potential issues that may arise during the development and delivery of products or services, as well as the implementation of strategies to mitigate these risks. In the context of software development, the aim is to ensure that products are developed according to expected behaviors, thereby minimizing quality risks. In the era of Industry 4.0, automation and digitalization have transformed the way risks are managed, allowing for real-time monitoring and a more agile response to quality issues. Process management also plays a crucial role, as good process management can reduce variability and, consequently, the risks associated with quality. Finally, in the realm of Service Quality, risk management is fundamental to ensuring that the services provided meet customer expectations and remain within required quality standards.
