Description: The ‘Test Incident’ refers to an unexpected event that occurs during the software testing process, which can affect the validity and reliability of the results obtained. This type of incident can manifest in various forms, such as errors in the testing environment, failures in system configuration, or even issues in the automated test scripts themselves. Identifying and managing these incidents is crucial to ensure that tests accurately reflect the software’s behavior under real conditions. A test incident may lead to the need to review and adjust test cases, as well as reevaluate acceptance criteria. Proper documentation and analysis of these incidents not only help improve software quality but also contribute to organizational learning, allowing development and testing teams to anticipate and mitigate similar issues in the future. In the context of software development practices, test incidents can influence how test scenarios are defined and executed, highlighting the importance of effective collaboration between developers and testers to address any anomalies that arise during the software development lifecycle.
