Description: Application support in the context of ‘Disaster Recovery as a Service’ (DRaaS) refers to the technical and operational assistance provided to ensure the continuity and recovery of critical applications after a disruptive event. This support is essential to minimize downtime and data loss, allowing organizations to restore their operations efficiently. It includes continuous monitoring of applications, backup management, recovery plan implementation, and assistance in system restoration. Key features of application support in DRaaS encompass automation of recovery processes, customization of solutions according to each business’s specific needs, and integration with existing infrastructures. The relevance of this support lies in its ability to provide peace of mind to businesses, ensuring that their applications are protected and can be quickly recovered in the event of a disaster, whether natural, technical, or human. In an increasingly technology-dependent world, application support becomes a critical component of a business resilience strategy, enabling organizations to adapt and recover from unexpected adversities.
