Description: Basic Support refers to the fundamental support options available for applications on cloud platforms. This support level is designed to provide developers and system administrators with a solid foundation for managing their applications in the cloud. It includes access to technical documentation, discussion forums, and online resources that allow users to troubleshoot common issues and optimize their applications’ performance. While it does not offer direct technical support, Basic Support is essential for those starting to use cloud services, as it helps them become familiar with the platform and its features. This support level is ideal for small businesses or personal projects that do not require constant technical assistance but still want to leverage cloud capabilities to efficiently deploy and scale web applications. In summary, Basic Support is a valuable resource for users seeking an introduction to application management in cloud environments, providing the necessary tools for self-learning and basic problem-solving.
