Description: Business continuity management (BCM) is a strategic approach that enables organizations to plan and prepare for potential disruptions in their operations. Its primary goal is to ensure that critical business functions can continue, even in adverse situations such as natural disasters, technological failures, or health crises. This management involves identifying risks, assessing their impact, and implementing preventive and response measures. Key features of BCM include creating a continuity plan that outlines procedures to follow in the event of a disruption, training staff to be prepared for emergencies, and conducting drills to test the effectiveness of established plans. The relevance of business continuity management lies in its ability to protect the organization’s assets, maintain customer trust, and ensure long-term sustainability. In an increasingly complex and uncertain business environment, BCM becomes an essential tool for mitigating risks and ensuring organizational resilience.
History: Business continuity management began to take shape in the 1970s when companies started to recognize the need to prepare for disasters and crises. However, it was after the September 11, 2001, attacks that BCM gained significant attention, prompting many organizations to develop more robust plans to face emergencies. Over the years, BCM has evolved to include not only disaster recovery but also risk management and strategic planning.
Uses: Business continuity management is used across various industries, including finance, healthcare, technology, and manufacturing. It is applied to ensure that critical operations can continue during and after a crisis, minimizing the impact on revenue and the organization’s reputation. Additionally, many organizations implement BCM to comply with regulations and industry standards that require continuity plans.
Examples: An example of business continuity management is the plan implemented by a financial institution that, after a cyberattack, managed to restore its operations in less than 24 hours due to a well-structured recovery plan. Another case is that of a manufacturing company that, after a natural disaster, used its continuity plan to quickly relocate its production and minimize losses.