Description: Business process governance refers to the framework for making decisions about business processes. This concept involves establishing policies, roles, and responsibilities that guide the management and continuous improvement of processes within an organization. Process governance ensures that processes are aligned with the strategic objectives of the company, promoting efficiency and effectiveness in operations. Additionally, it focuses on transparency and accountability, allowing organizations to identify and mitigate risks associated with their processes. Key features of process governance include clear definition of roles and responsibilities, implementation of performance metrics, and creation of a control framework that facilitates informed decision-making. In an increasingly complex and dynamic business environment, process governance becomes essential to ensure that organizations can quickly adapt to market changes and customer demands while maintaining quality and consistency in their operations.