Description: Communication management is the process of managing communication within organizations, ensuring that information flows effectively between all levels and departments. This process involves planning, executing, and monitoring communication strategies, both internal and external. Communication management is fundamental to organizational success, as it aligns employees with the company’s goals, fosters a collaborative work environment, and improves decision-making. Key characteristics of this management include clarity in messages, adapting content to different audiences, and using various communication tools and channels, such as emails, meetings, messaging platforms, and social media. Additionally, communication management relies on constant feedback, allowing strategies to be adjusted according to the needs and perceptions of employees and other stakeholders. In an increasingly dynamic and globalized business environment, effective communication management becomes a key element for innovation, conflict resolution, and building strong relationships both within and outside the organization.
