Description: Conversation Analysis is the study of the structure and organization of human interaction, often applied in the development of conversational agents. This field focuses on how people communicate, interpret, and respond to messages in different contexts. Through linguistic and behavioral analysis techniques, it seeks to understand the dynamics of conversation, including turn-taking, intonation, and the use of gestures and expressions. In the context of conversational agents, Conversation Analysis enables developers to create more intuitive and effective systems that can simulate human interactions more naturally. This involves not only understanding natural language but also the ability to interpret emotions and contexts, resulting in a more enriching user experience. The relevance of this analysis lies in its ability to enhance communication between humans and machines, facilitating the adoption of conversational technologies in various applications, from customer service to education and entertainment.
