Description: The design phase in robotic process automation (RPA) is a crucial stage where the specifications and architecture of the processes to be automated are defined. During this phase, existing workflows are analyzed in detail, identifying repetitive tasks that can be automated. Functional and non-functional requirements are established, as well as the interactions between the different systems involved. This stage involves not only the creation of flowcharts and technical documentation but also considers user experience and integration with other tools and platforms. The design phase is essential to ensure that the RPA solution is efficient, scalable, and aligned with the strategic objectives of the organization. A well-structured design can prevent problems in later stages of the project, such as implementation and maintenance, ensuring that automation is carried out smoothly and effectively. Furthermore, this phase allows for anticipating potential challenges and establishing success metrics that will be used to evaluate the performance of automated processes once they are operational.
