Description: A fraudulent chargeback refers to a refund request initiated by a consumer based on false or misleading claims. This type of fraud commonly occurs in the realm of e-commerce, where consumers may attempt to obtain a refund for products they never purchased, that they did receive but claim they did not, or that they return in conditions different from those agreed upon. The main characteristics of a fraudulent chargeback include information manipulation, the presentation of false evidence, and the exploitation of generous return policies by merchants. This phenomenon not only affects businesses, which can suffer significant financial losses, but it can also impact consumer trust in e-commerce. Detecting and preventing fraudulent chargebacks has become a priority for many e-commerce platforms, which implement advanced technologies and verification procedures to mitigate these risks.
