Description: The Global Address List is a directory service integrated within various email and collaboration platforms, designed to store and manage contact information for users, groups, and resources within an organization. This service allows users to access a centralized database containing details such as names, email addresses, phone numbers, and other relevant data. The Global Address List facilitates communication and collaboration among employees by providing a quick and efficient way to locate and connect with colleagues. Additionally, it is automatically updated as changes occur within the organization, ensuring that the information is always current. This service is particularly useful in business environments where contact management is crucial for productivity and operational efficiency. Integration with other applications allows users to search for and utilize contact information seamlessly, enhancing the overall communication experience within the company.
History: The Global Address List was introduced with Microsoft Exchange in 1996, as part of its focus on improving business communication. Over the years, it has evolved alongside various collaboration platforms, incorporating new features and enhancements in contact management. Over time, it has become an essential tool for organizations using the email ecosystem, facilitating collaboration and connectivity among employees.
Uses: The Global Address List is primarily used in business environments to manage contact information for employees and resources. It allows users to quickly search for their colleagues, facilitating communication through email and other means. It is also used for managing distribution groups and shared resources, such as conference rooms and work teams.
Examples: A practical example of the Global Address List is its use in a multinational company where employees can search for and email colleagues in different countries without needing to know their full email addresses. Another example is the creation of distribution groups to facilitate sending communications to specific teams within the organization.
