Description: Complaints in the field of cyber intelligence and e-commerce security refer to the concerns or issues that individuals raise regarding the practices of data collection and usage online. These complaints may arise from the perception that companies or government entities are invading users’ privacy, using their data without consent, or implementing inadequate security measures that jeopardize personal information. In an increasingly digital world, where online transactions are the norm, cyber intelligence has become an essential tool for data protection and fraud prevention. However, the lack of transparency in how this data is handled can generate distrust among consumers. Complaints can manifest through formal reports, comments on social media, or even legal litigation, reflecting the need for a balance between security and privacy. The relevance of these complaints lies in the fact that they not only affect the reputation of companies but can also influence legislation and data protection policies, driving changes aimed at safeguarding users’ rights in the digital environment.
