Description: Guided Discovery is an interactive approach where a chatbot assists users in exploring information in a structured manner. This method allows users to navigate through a set of data or knowledge intuitively, facilitating the search for answers to specific questions or obtaining relevant information. Unlike traditional chatbots that respond to direct questions, guided discovery uses a series of questions and answers that lead the user through a discovery process. This approach not only enhances the user experience but also optimizes interaction by providing contextual information and suggestions based on the user’s responses. The main features of this method include personalization of the experience, adaptability to different levels of user knowledge, and the ability to offer information progressively, helping to avoid information overload. In a world where information is abundant, guided discovery emerges as a valuable tool for facilitating learning and informed decision-making.
