Description: The Human-Centered Model is an approach that prioritizes the needs, experiences, and behaviors of people in the design and development of products, services, and systems. This model is based on the premise that technology and processes should adapt to users, rather than forcing users to adapt to technology. It focuses on empathy, a deep understanding of users, and creating solutions that enhance their quality of life. Key characteristics of this model include user research, co-creation, constant iteration, and ongoing evaluation. The relevance of the Human-Centered Model lies in its ability to generate more accessible, usable, and satisfying products, which in turn can increase adoption and market success. This approach is applied in various disciplines, from user interface design to public service planning, and has become a standard in the technology and software design and development industry, where user experience is crucial for product success.