Description: A Knowledge Management System (KMS) is a tool or set of practices designed to facilitate the collection, organization, and sharing of information within an organization. Its primary goal is to maximize the value of existing knowledge, promoting collaboration and continuous learning among members of the organization. These systems allow organizations to store critical information, such as documents, procedures, experiences, and lessons learned, in an accessible and easily searchable format. Additionally, KMS often incorporate technologies that facilitate process automation, optimizing information management and reducing redundancy. Key features of a KMS include structured databases, advanced search tools, discussion forums, and collaboration platforms. The relevance of these systems lies in their ability to improve operational efficiency, foster innovation, and ensure that valuable knowledge is not lost over time. In an increasingly competitive business environment, a well-implemented KMS can be a key differentiator, enabling organizations to quickly adapt to changes and make the most of their intellectual capital.
