Description: Leading indicators are metrics that predict the future performance of a process or project based on current trends. These indicators are essential for efficient workflow management, as they help identify patterns and anticipate issues before they arise. Unlike lagging indicators, which reflect past performance, leading indicators focus on real-time data and the projection of future outcomes. This allows teams to make informed and proactive decisions, thereby optimizing productivity and work quality. Leading indicators may include metrics such as cycle time, task completion rate, and pending workload, among others. Their implementation in various systems not only enhances the visibility of ongoing work but also fosters a culture of continuous improvement, where teams can adjust their processes based on observed predictions and trends.
