Description: Operational effectiveness refers to the degree to which operational processes achieve their intended results. This concept is fundamental in business management, as it involves an organization’s ability to optimize its resources and processes to achieve strategic objectives. Operational effectiveness not only focuses on efficiency, which refers to doing things in the best possible way, but also on effectiveness, which relates to doing the right things. To achieve high operational effectiveness, companies must implement continuous improvement practices, adopt appropriate technologies, and foster an organizational culture that values innovation and adaptability. The main characteristics of operational effectiveness include aligning processes with business strategy, measuring and analyzing results, and the ability to respond to changes in the environment. In an increasingly competitive business world, operational effectiveness becomes a key differentiator that allows organizations not only to survive but to thrive in their respective markets.
