Description: Operational management refers to the administration of business practices to create the highest level of efficiency possible within an organization. This approach involves planning, organizing, and supervising the production and delivery processes of goods and services. Operational management aims to optimize resources, reduce costs, and improve quality, which translates into greater customer satisfaction and a competitive advantage in the market. Key characteristics of operational management include the implementation of control systems, continuous process improvement, and alignment of operations with the overall strategy of the company. In an increasingly complex and dynamic business environment, operational management becomes crucial for adapting to changes in demand, technological innovations, and market challenges. Additionally, it relies on tools and methodologies such as Lean, Six Sigma, and supply chain management, which enable organizations to be more agile and efficient. In summary, operational management is an essential component for organizational success, as it ensures that all resources are used effectively to achieve strategic objectives.
