Description: Operational statistics are a set of quantitative data used for decision-making in the operational realm of an organization. These statistics allow managers and team leaders to assess process performance, identify areas for improvement, and optimize resources. They focus on key metrics that reflect the efficiency and effectiveness of daily operations, such as production time, defect rates, cost per unit, and customer satisfaction levels. By providing a clear and objective view of the current situation, operational statistics facilitate the identification of trends and patterns that can influence business strategy. Furthermore, they are essential for planning and control, as they enable the establishment of measurable objectives and tracking progress toward their achievement. In an increasingly competitive business environment, the use of operational statistics has become essential for informed, data-driven decision-making, contributing to the sustainability and growth of organizations.
