Description: The ‘Order Adjustment’ refers to the changes a customer can make to an order after it has been confirmed. This process is fundamental in e-commerce, as it allows consumers to modify details such as product quantities, shipping addresses, or even cancel the order before it is shipped. Flexibility in order adjustments is crucial for enhancing the customer experience, as it provides a level of control over their purchases. Additionally, this mechanism helps businesses better manage their inventory and logistics, adapting to the changing needs of consumers. Adjustments can be made through online platforms, where users can access their order history and make modifications easily. However, it is important for companies to establish clear policies regarding the deadlines and conditions for making these adjustments to avoid confusion and ensure an efficient process for both the customer and the seller.
