Description: Outage management refers to the process of managing and mitigating the impact of service interruptions in cloud environments. This process is crucial for ensuring business continuity and the availability of digital services. In an increasingly interconnected world, interruptions can be caused by a variety of factors, including cyberattacks, hardware failures, natural disasters, or human errors. Outage management involves implementing strategies and tools that enable organizations to identify, respond to, and recover from these events efficiently. This includes protection against DDoS attacks, which aim to saturate server resources, as well as the use of hybrid cloud solutions that combine local and cloud resources to enhance resilience. Additionally, disaster recovery as a service (DRaaS) has become a popular option, allowing businesses to quickly restore their operations after an interruption. In summary, outage management is an essential component of any modern organization’s IT strategy, ensuring that services remain operational and accessible even in adverse situations.
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