Description: Process improvement is the proactive task of identifying, analyzing, and enhancing existing business processes. This approach aims to optimize the efficiency and effectiveness of operations within an organization, ensuring that resources are used optimally and waste is minimized. Process improvement is based on a deep understanding of how current processes work, allowing companies to implement changes that can result in increased productivity, cost reduction, and improved quality of the product or service offered. This approach is not limited to the implementation of new technologies but also includes process reengineering, staff training, and creating an organizational culture that values continuous improvement. In an increasingly competitive business environment, process improvement has become a key element for the sustainability and long-term growth of organizations, enabling them to adapt to changing market demands and technological innovations.