Description: Quality control in a Security Operations Center (SOC) refers to the systematic process of ensuring that cybersecurity services and products meet specified requirements and standards. This process involves the continuous evaluation of tools, processes, and outcomes to ensure the integrity, availability, and confidentiality of information is maintained. Quality control in a SOC not only focuses on detecting and responding to security incidents but also encompasses the review of policies, procedures, and staff training. Key characteristics include the implementation of performance metrics, regular audits, and constant feedback to improve processes. The relevance of quality control in a SOC lies in its ability to minimize risks, optimize resources, and ensure that security operations align with the strategic objectives of the organization. In an environment where cyber threats are increasingly sophisticated, effective quality control becomes an essential component for resilience and trust in security operations.
