Description: Quality Policy refers to the general intentions and direction of an organization related to quality, formally expressed by top management. This policy establishes a framework for quality management within the organization, defining the objectives and principles that will guide actions and decisions at all levels. In a general technological context, the Quality Policy is fundamental to ensure that products and services meet the required standards and satisfy customer expectations. This policy helps align customer requirements with testing and development, ensuring that products are built according to actual needs. Quality monitoring is another key aspect, as it allows organizations to continuously assess their performance and make necessary adjustments. In the era of Industry 4.0, the Quality Policy becomes even more relevant, as automation and process management require a systematic approach to maintain quality in a highly dynamic environment. Additionally, regulations and standards in various industries require organizations to implement effective quality policies to comply with legal and safety standards. In summary, the Quality Policy is an essential component for the sustainability and success of any organization, ensuring a constant focus on continuous improvement and customer satisfaction.
