Description: Change management is the structured process used to handle modifications in information systems and technical processes. This process is essential to ensure that changes are made in a controlled and efficient manner, minimizing the risk of service interruptions and ensuring data integrity. Change management involves planning, evaluating, approving, implementing, and reviewing proposed changes. It is based on identifying the need for a change, assessing its impact on the system, and effective communication among the involved teams. This systematic approach not only helps maintain system stability but also allows for better alignment with business objectives and customer satisfaction. In a constantly evolving technological environment, change management has become essential to adapt to new demands, emerging technologies, and regulations. The tools and methodologies used in change management include frameworks like ITIL (Information Technology Infrastructure Library) and DevOps, which promote collaboration and agility in implementing changes.
