Description: The training phase refers to the stage where users are educated on how to use automated systems. This phase is crucial in the implementation of robotic process automation (RPA), as it ensures that employees understand the tools and technologies being introduced into their work environment. During this stage, various training activities are conducted, which may include workshops, online training sessions, user manuals, and practical simulations. The goal is to empower users to feel comfortable and competent when interacting with software robots, which in turn maximizes the efficiency and effectiveness of automated processes. Training not only focuses on the technical use of the tools but also addresses aspects such as change management, adaptation to new ways of working, and problem-solving that may arise during the operation of automated systems. In a constantly evolving business environment, the training phase becomes a key element in ensuring that the transition to automation is smooth and successful, minimizing resistance to change and fostering a culture of innovation and continuous improvement.
