Triage

Description: Triage is the process of prioritizing tasks or problems based on their urgency. This concept is applied in various areas, such as medicine, incident management in technology, and project management. In the medical context, triage is used to classify patients based on the severity of their condition, ensuring that those who require immediate attention are treated first. In the technological realm, triage allows support teams to identify and resolve critical issues efficiently, optimizing resource use and improving customer satisfaction. Implementing an effective triage system can help organizations better manage their workload by prioritizing tasks that directly impact overall operability and performance. In summary, triage is an essential tool for informed decision-making and efficient resource management in situations where time and urgency are key factors.

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