Description: Unscheduled downtime refers to periods when a system, service, or application is not operational due to unforeseen issues. This situation can arise from various reasons, such as hardware failures, software errors, network problems, or power supply interruptions. Unlike scheduled downtime, which is planned in advance for maintenance or updates, unscheduled downtime can cause significant inconveniences to users and organizations, affecting productivity and trust in systems. Identifying and monitoring these periods is crucial for managing technological infrastructure, as it allows organizations to react quickly to failures and minimize downtime. Additionally, analyzing the causes of unscheduled downtime can help improve system resilience and implement preventive measures to avoid recurrence in the future. In an increasingly technology-dependent business environment, the ability to monitor and manage unscheduled downtime has become an essential aspect of ensuring business continuity and customer satisfaction.
